It is rare to find management firm who is always willing to assist and go out of the way not only for Board Members but homeowners as well. Our manager has a great sense of humor and is always courteous to homeowners even though their own behavior may not be pleasant at times. ,b>Management and customer service always takes the time to stop, listen and reply to questions. Telephone calls and e-mails are returned within a reasonable time frame. Should there be something that they are is unsure of, they will not hesitate and say, “I’m not sure, let me research that” before replying.
MMI is always watching our purse strings and thanks to their guidance our finances are in excellent shape. Management maintains a good balance between taking direction from the Board and yet taking charge when needed.
Their knowledge of the laws, rules and regulations that govern homeowners' associations, managerial and financial skills, knowledge of plants and trees plus eye for detail, has made Renaissance La Jolla a much better community.
MMI's professionalism, expertise and knowledge regarding the practices and procedures of the Common Interest Development Industry, makes MMI and our manager an asset to our Board, the community and me.
My position as Board President is much easier and dare I say - almost fun - because of MMI. It is my distinct privilege to work very closely with MMI.
- William Beck, Board President